We have relevant expertise in a wide range of Microsoft technologies, as well as sufficient knowledge to integrate with non-Microsoft platforms. Our specialized services will help you on your journey of digital transformation using a combination of traditional and new technologies.

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Microsoft is an innovator in the hardware and software market. Microsoft Dynamics 365 is part of Microsoft's portfolio responsible for ERP. The Dynamics portfolio provides you with a fully integrated system for financial management, operations, supply chain management, manufacturing, human resources and more.

Some of the most well-known ERP solutions in the world come from the Microsoft Dynamics line. Microsoft helps you manage everything from human resources to business intelligence in an intuitive environment. You can also easily expand into new markets with scalable and customized software.

Microsoft Dynamics 365 is a suite of enterprise management applications that includes an integrated customer relationship management (CRM) feature. This CRM feature was previously offered as a stand-alone solution called Dynamics 365 Customer Engagement. Microsoft recently changed the name of this product line by incorporating Dynamics 365 Customer Engagement into Dynamics 365 as part of a larger system, not as a stand-alone solution. Now that Dynamics 365 Customer Engagement is no longer the official product name, the name refers to Dynamics 365 CRM features in general. The new name does not mean any change in the quality of the software product. Microsoft Dynamics 365 CRM applications still provide superior support for the largest enterprises and compete with SAP and Oracle for first place in the enterprise software market.

What Is Microsoft Dynamics 365?

The recent change to Microsoft Dynamics 365 Customer Engagement further integrates this suite of CRM apps into Microsoft’s business management solution ecosystem. Instead of a stand-alone CRM system, Microsoft decided to combine Customer Engagement within a customer data platform under the Dynamics 365 brand. CRM apps within Microsoft Dynamics 365 help to build stronger relationships with customers, improve sales and service productivity, and provide a platform that helps to achieve full data visibility.